Terms of service
These Terms of Service govern your use of the PTP Naturals website and any purchases made through it.
By accessing or using this website, you agree to be bound by these Terms.
1. BUSINESS DETAILS
PTP NATURALS
Operated by A2B LIFE Trading as PTP NATURALS
ABN: 97 695 014 227
2. ELIGIBILITY
You must be at least 18 years old to purchase from this website.
By placing an order, you confirm that all information provided is accurate and complete.
3. ORDERS
All orders are subject to acceptance and availability.
Once an order is placed, you will receive an order confirmation email.
It is your responsibility to review your order details and contact us immediately if there are errors.
We reserve the right to cancel or refuse any order.
4. PRICING AND PAYMENT
All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
Payment is processed securely via Shopify Payments.
We reserve the right to change prices at any time without notice.
Your payment method is charged at the time of purchase.
5. SHIPPING AND DELIVERY
Shipping is handled in accordance with our Shipping Policy.
Delivery timeframes are estimates only.
PTP Naturals is not responsible for delays caused by Australia Post or events outside our control.
6. RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Refund & Returns Policy.
Nothing in this policy limits your rights under Australian Consumer Law.
7. TITLE AND RISK
Risk in the goods passes to you upon delivery.
Title in the goods passes to you once payment has been received in full.
8. PRODUCT INFORMATION
We aim to ensure all product descriptions and images are accurate.
Minor variations in packaging or appearance may occur.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided is for general informational purposes only and is not medical advice.
9. INTELLECTUAL PROPERTY
All content on this website, including text, images, logos and designs, is owned by or licensed to PTP Naturals.
You may not reproduce, distribute or use any content without written permission.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, A2B LIFE pty ltd, PTP Naturals is not liable for indirect, incidental or consequential loss arising from your use of the website or products.
Nothing in these Terms excludes or restricts rights you have under Australian Consumer Law.
11. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
12. FORCE MAJEURE
We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, strikes, or carrier disruptions.
13. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
PTP Naturals – Natural solutions, scientifically enhanced.
